RLI Corp. Sucks Customer Reviews and Feedback

From Everything.Sucks

RLI Corp. is an American property and casualty insurance company headquartered in Peoria, Illinois, with more than 50 branch offices conducting business in all 50 states. Founded in 1965 by Gerald D. Stephens, Replacement Lens, Inc. (RLI) was one of the first insurers of contact lenses, and eventually, the company emerged as one of the leading contact lens insurers in the United States. Building upon its success in the contact lens market, RLI further expanded its business into other niche insurance markets. Today, the company offers specialty property/casualty insurance coverage in both the specialty admitted and excess and surplus markets.


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Former Employee - Anonymous Employee says

"Awful work environment, very judgy they say your replaceable"

Adjuster says

"Lack of formal training, and when they want you out - you are then part of the plague."

Former Employee - Remittance Processing Clerk says

"I left a part-time job that I loved, because I was led to believe that RLI was going to hire me on a temp-to-hire basis. I was to work full 40 hour, 9-5 work-weeks as a temporary employee until then. On my first day there, the other employees told me that they were all part-time employees, some of them temps, and that the company did not like to hire their "temps". There was even one girl that had been "temping" for 1 1/2 years, and they still had not hired her as a regular employee! During my time there, I NEVER had a 40 hour work week. It was always closer to 30 hours, and not even close to the 9-5 hours I was told it would be. Nobody wanted to train me, and when I would ask a question about the work, the lady whom I was supposed to ask would always get mad and sometimes tell me she didn't have time to train me. I finally left after I found another job, but I have always been bitter about RLI for misleading me the way they did. If I had known that was going to happen, I would have stayed at the part time job that I loved!"

Former Employee - Anonymous Employee says

"-Management does not treat each worker as an individual, more like cogs in a machine, and do not provide guidance or encouragement -No room for advancement -Office interaction is limited and discouraged -Lack of understanding new technology; most of the people here are older and do not know how to do things online, use Excel correctly. This includes people in charge. -Managers frequently gossip about other employee's personal matters. -Pay here is, on average, less than industry standard -Benefits are not as good as they want you to believe -Operations department is understaffed and unappreciated -Underwriting staff is treated like upper class; operations staff (who does most of the work) is treated like they are idiots when that is just not true -Lack of religious tolerance. One employee was told they could not take "Jew" holidays off."

Former Employee - Receptionist says

"Flexibilty was not that great"

Former Employee - Claims says

"Poor management Strict, not laidback No employee input No input into yearly review Condescending management Boring atmosphere No training Very much a "get it done or else" attitude Unorganized Systems are not set up in a way to make your job easy"

Current Employee - says

"- Cutting small costs at the lower levels such as no printers and spending millions updating Home Office with state of the art electronics, work spaces and executives with large TV Monitors in their offices. -Rarely promoting from within at the field level then only based on personality/friendship not knowledge and experience. -Communication within each office. (Employee's disappear and then days to weeks later you realize that employee was fired)"

Former Employee - Anonymous Employee says

"Have bought into the idea that they are very bright. Poor corporate communications. Ideas from outside the core are generally ignored."

Systems Administrator (Former Employee) says

"Worked at RLI for many years and was not treated as the males were treated. Very unhappy with my Male supervisor . He doesn’t treat women with respect."

Treasurer (Former Employee) says

"this is an awful company, please do not waste your time here. they are extremely cut throat and the will give you an overload of work. I had work that I could never catch up on and my supervisor said good luck instead of offering to help me. worst company ever. HR doesn't care about younonestressful, over worked, afriad you will lose your job"

Treasury Specialist (Former Employee) says

"very cut throat, Expect you to make zero errors. you won't ever get a raise either because they always rate you below standard. the management is a joke and they don't want you to succeed.none worst mistake going to this companywhere do i start, work environment is stressful. this is an awful company"

Accounting Clerk (Former Employee) says

"It is very cut throat. They judge you the moment you walk in the door. If they dont like what they see your out. The work load is unbareeable to deal with and you get no overtime.It was only 37 hours a week but you lose 3 hoursCut throat, judging, work first familt last"

Sales Representative (Former Employee) says

"Management is a joke. Be prepared to work 24/7. You will be tod your an idiot. They use you till they don’t need you any more. Worst review I have ever had in my professional career.SalaryManagement"

Legal Secretary (Former Employee) says

"Have to fit in well with the "clicks" at RLI. They do not like the new people. Most of the girls are young and it's like being in high school. It is also boring - not enough work to keep your day filled."

Clerk (Former Employee) says

"It is an excellent place of employment. Coworkers were incredible. The work atmosphere is of a team environment. The only downfall is who you know is how your hired.Company EventsShort Breaks"

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